The second recommendation in the National Deaf Children’s Society Hands up for help! campaign report is probably the one quickest to turn me into angry deaf man mode.
The Government must require local authorities to publish information about the level and performance of services for deaf children so families can assess whether their child is getting a fair chance at school.
NDCS did their own survey of local authorities because a lot of the information they needed on what help deaf children are getting wasn’t out there. Many services replied quickly and fully, which was great. Others did so under suffrance. NDCS is still waiting for replies from a handful. If NDCS has these problems, what about parents? Well, when we asked parents of deaf children to let us know of their experiences for the campaign report, one mother in London replied:
“It’s not easy for parents to know what the best educational options and choices there are for deaf children. There is very small provision in the units [for deaf children], which now seems the best option for my child, but I did not even know about this provision until I heard about it from other parents!”
Amazing. Why had no-one in the local authority told her? Why wasn’t the information out there in a place, easy to find, so that she could see for herself what options were available in her area? As for information about how deaf children are doing in her local authority or how many people are employed to help deaf children? Forget about it. There’s a real absence of any specific or local information about the education of deaf children, and I think it’s completely unacceptable.
Why isn’t more information published? One clue came from a meeting the other day I went to where a Head of Service for deaf children said that she suggested that some local data on deaf children’s outcomes shouldn’t be published as it might be “used as a stick to beat her with”. How awful, I thought. If more information was published, it might be used to ask impudent questions like “are the services for deaf children doing a good job?”. How impertinent! God forbid that someone might actually try to hold her to account for the service she’s providing to deaf children?!
Another excuse, and one that makes me most annoyed, is that this kind of information can’t be published because it would be “meaningless” and that each service is different, you can’t compare and that a service is actually “good” might come across as “bad”. I think such arguments patronise the intelligence of parents of deaf children. I also find it arrogant – who are professionals to decide what information should or shouldn’t be available to parents? Surely a good service has nothing to fear from being open about how it is run? Surely a good service would welcome any opportunity to tell everyone what a great job they’re doing?
Sure, publishing data takes time. And if you’ve never done it before, it’s going to take a while to set the systems up. But it does need to be done, if parents are going to be able to exercise informed choice about how to support their deaf child. I’ve met some fantastic professionals in my time working to support deaf children and I still have happy memories of the people who supported me and insisted that my mainsteam teachers have high expectations of what I could do. I also know that some professionals and Teachers of the Deaf are as frustated as I am about the resistence to seeing more information available to parents. This resistance, I think, discredits the whole profession and I think it’s time to start challenging such views.